Professional Advantage Support

We know your success depends on how effectively you can put your technology solution to work and we know the importance of being there when you need us.

For Collections Management, Collect 365 and Company Data Archive first-level support for end clients will be provided through your partner of choice. We encourage you to reach out to your partner first. At Professional Advantage, we provide our partners with superior second-level support services.


Case response time
within 1 business day

Looking for product registration keys?

Need some product help. Look at our FAQs first? 

Are you looking for 1Staff Staffing Software Support?

If you would like to submit a support request please fill out the support request form below. A Professional Advantage support member will be in touch to help you resolve the issue. For 1Staff Support please go to our 1Staff Portal.

Please use your work email. Email services such as gmail, yahoo, etc. will not be accepted.

Submit a Support Request

Our dedicated support team is here to help you.

We have a number of ways we can support you.

Online Support
Expert Specialized Support

Knowledge Base
Got a question? Try here first

Resources & Manuals
Check out our extensive resource library


As the COVID-19 virus continues to impact the global community, we wanted to inform you of the measures taken at Professional Advantage to ensure the continuity of our operations for our clients and partners. 

All our teams globally are working from home and maintain contact through virtual tools, ensuring uninterrupted & quality service. As of today, we have a full support crew working remotely, and product support will continue to be completely operational.

Please refer to our COVID-19 Statement for more information: